Disable Ad blockers for this site - We're currently experiencing an issue with ad blockers. Turning off ad blockers for this site should resolve this. We promise not to send you any ads!

Use our compatibility checker for more in depth diagnostics - Go to Compatibility Checker. If the check fails, see the following article: I've Failed The Compatibility Check.

Otherwise, it could mean that the browser is currently fetching the files required to run the event. We aim to keep our events under 30mb in size, so this step could take up to a minute for some slower internet speeds.

It's always worth refreshing the page if you're in doubt
If you're stuck at this stage indefinitely, please send us a bug report with details of your computer and browser setup, or contact us through the live chat in the bottom right of your screen.
Was this article helpful?
Cancel
Thank you!