Question 1

Help, My Event Isn't Loading!

Accepted Answer

We have a number of articles aimed at troubleshooting the loading process:

If none of these help you, please reach out to our live support team via the chat in the bottom right of your screen.

Question 2

Frequently Asked Questions

Accepted Answer

Frequently Asked Questions

Q: Frequently Asked Questions

<h1 id="frequentlyaskedquestions">Frequently Asked Questions</h1> <h3 id="general">General</h3> <ul> <li><a href="/en/article/help-my-event-isnt-loading-ctam42/">Help, My Event Isn't Loading!</a></li> <li><a href="/en/article/tell-me-more-about-gamerjibe-yo8uoy/">Tell me more about Gamerjibe!</a></li> </ul> <h3 id="attendees">Attendees</h3> <ul> <li><a href="/en/article/how-do-i-attend-an-event-1l6avkg/">How Do I Attend An Event?</a></li> </ul> <h3 id="organisations">Organisations</h3> <ul> <li><a href="/en/article/how-do-i-create-an-organization-me8uz0/">How Do I Create An Organization?</a></li> <li><a href="/en/article/how-do-i-run-an-event-xufycy/">How Do I Run An Event?</a></li> </ul> <h3 id="imseeingaweirdbugnotcoveredinthisfaqorwouldliketogivefeedback">I'm seeing a weird bug not covered in this FAQ or would like to give feedback</h3> <p>We're actively looking to resolve bugs and address feedback to make the experience smoother. </p> <p>| Please get in touch with us anytime through the bottom-right help module or you can email us directly at team@gamerjibe.com. Thank you!</p>

General

Attendees

How Do I Attend An Event?

Organisations

I'm seeing a weird bug not covered in this FAQ or would like to give feedback

We're actively looking to resolve bugs and address feedback to make the experience smoother.

| Please get in touch with us anytime through the bottom-right help module or you can email us directly at team@gamerjibe.com. Thank you!

Question 3

How Do I Create A Booth?

Accepted Answer

|| If you need help or run into any issues, use the support chat in the bottom-right corner of your screen. We are here to help!

Let's get your booth ready!

Creating a virtual booth is easy, and there's no clean up when the event is over! ** Click here ** to get started and follow these steps:

Log in to Gamerjibe

Log in using your LinkedIn, Discord, Google, or Facebook account.

Create your organization

Fill out your organization profile, upload a logo, and pick out a couple of colors to brand your booth.

Upload media

Let attendees know who you are with an introductory video and/or some slides. Use the preview to make sure everything is looking great!

Add links and contact info

Share your website, social media links, and contact information to make it easy to connect and stay in touch with everyone you meet.

Notify the event organizer

Once you're done editing, please notify the event organizer, or fernandalee@gamerjibe.com, and they'll add your booth to the appropriate event(s).

That's it!

|| Our current file size limits are 5MB for images and 50MB for videos. We also recommend videos be in MP4 format.

Question 4

Device Configuration Guide

Accepted Answer

This guide will help you to configure your device to make sure you're able to successfully load and use the 3D event venue.

**If you would prefer to not reconfigure your own browser, you can click here to download our desktop app. **

${color}[#000000](Check your system requirements to make sure you have a compatible browser and device) - What Are The System Requirements?
If your computer has 8GB of RAM or less - make sure you close as many other browser tabs and desktop applications as you can.
Make sure you have WebGL enabled - How Do I Enable WebGL?
If using Chrome, enable Hardware Acceleration - How to Turn Hardware Acceleration On and Off in Chrome.
Check if your internet connection is stable - and has above 5mb download and upload speeds. You can check the speed here: https://www.speedtest.net/
If you have an Adblocker, configure it to allow Gamerjibe - Brave's adblocker and other adblocker extensions sometimes falsely recognize critical Gamerjibe network requests as ads. We do not track or store any personal data that isn't explicitl

Question 5

How Do I Get an Access Code?

Accepted Answer

If you're trying to join an event and you're being prompted for an access code, that means that the organizer of the event has decided to make the event private. The event is only accessible with a valid access code.

Usually, for a private event, the event organizer will create and distribute access codes.

If you don't have a code, please get in touch with the event organizer directly.

If you don't have the organizer's contact details, reach out to us via the support chat and we'll do our best to connect you.

Question 6

How Do I Attend An Event?

Accepted Answer

How do I register and attend an event?

Go to the Event Landing Page

| If the event organiser has not provided you with a URL, you can find it at https://app.gamerjibe.com/events

Event Landing Page

Log in using one of the 3rd party options like Google or Discord

Login Modal

Register for the event by clicking on the "Register for Event" button.

Registration Button

Registration Form

After registering, you'll receive a confirmation email with a calendar invite.
Enter by clicking the "Enter Event" button.

Enter Event

If the event is private, you'll be asked to provide an access code.

| Contact the event organiser for an access code

Access Code Input

If you see a compatibility warning, read [I've Failed The Compatibility Check](/en/article/ive-failed-the-compatibility-chec

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